IT Staff Augmentation Service Ordering Instructions

How To Request a Quote and Send a Purchase ORder:

• Requests for Quotes can be sent to itsac@bepcinc.com Attn: Andrew Killingsworth.
• Please include as much information as possible about the roles requested. (Job Title, Work Location, Estimated Start/End Dates, Special Requirements, Etc.) 
• Quotes and purchase orders must reference the DIR contract number: DIR-CPO-5625.

How to Use a Request for Resumes Solicitation:

1. Log into the ITSAC Portal by clicking on the Sign In link at the top of the page or via the DIR Applications Portal.
2. On the ITSAC Portal Home Page, click on 'Submit Request for Resumes'.
3. Follow the steps in the wizard to provide the Solicitation details required. Refer to the RFO documents or Contract documents regarding differing Category, Title, Levels, and Not to Exceed (NTE) rates.
4. Click on the 'Post' button to set a deadline date for vendors to respond by and to select the desired vendors for notification (defaulted to all vendors with an active ITSAC contract). The system will send an email to selected vendors.
5. During the Posted phase, monitor the solicitation and make edits, such as extending the deadline.
6. Once the deadline date has passed, navigate to the Candidates tab on the Solicitation to review all submitted candidates from vendors. Make note of the Candidate statuses.
7. Download the candidate list and the resumes provided by vendors to select potential candidates for interviews and awards. Note that customers may further negotiate candidate rates.
8. Once all candidates have been selected, click on the 'Award' button and finalize the Solicitation details. The solicitation will be closed and eligible vendors will be notified.

How to Submit SOW Solicitation

1. Develop the SOW Solicitation. Refer to DIR's SOW page or contact DIR's SOW staff at SOW@dir.texas.gov for assistance with developing a SOW Solicitation.
2. *For State Agency Customers (not including Higher Education), SOWs must be reviewed by DIR prior to soliciting responses from vendors. Contact DIR staff by emailing SOW@dir.texas.gov.  Agencies should follow the standard SOW Review process by submitting the draft SOW through the SOW Portal.
3. Once DIR completes the review and approves the SOW, if required, the customer may solicit responses - either through the ITSAC Portal or by sending the SOW directly to ITSAC vendors via email. If sending directly via email, skip to step 8.
4. Log into the ITSAC Portal by clicking on the 'Sign into My DIR' link.
5. On the ITSAC Portal Home Page, click on 'Submit Statement of Work'.
6. Follow the steps to submit the details necessary for the solicitation. Refer to documents below or Contract details regarding differing Category, Title, Levels, and Not to Exceed (NTE) rates and upload all SOW documents.
7. Click on the Solicitation Reference Number and click on the 'Post' button to set a deadline and notify the desired vendors. The system will send an email to all selected vendors.
8. Once the deadline date has passed, if using the ITSAC Portal, navigate to the SOW Response Tab to review each vendor's SOW Response. Otherwise receive the responses in accordance with the process established for the solicitation. Follow the review and evaluation process established for the solicitation. Note that customers may further negotiate candidate rates or customer-specific SOW requirements.
9. If using the ITSAC Portal, once vendor(s) have been selected, click on the 'Award' button, and finalize the Solicitation details. The solicitation will be closed, and all eligible vendors will then be notified. For State Agency customers (not including Higher Education), SOWs must undergo final review by DIR prior to the award being valid. Contact DIR staff via email at: SOW@dir.texas.gov for additional information.

Click here for detailed instructions on how to access and use the DIR ITSAC Customer Portal